Success stories and good practice examples are presented from different perspective (migrant perspective, care service provider, care receiver and their family members, health care/social care organization). The good practice examples focus on the training background of migrants, on handling discrimination at workplace and on resolving communication problems.
A SELF-TEACHING-ACADEMY (Basque Country)
How can migrants, who care for our elderly, be trained and qualified to obtain the necessary qualification?
„The main idea was to do a project that would allow [home care workers] to obtain the Certificate of Professionalism through the other way that there is, which is via the IVAC “learning recognition calls”exam.”
Download the whole story:
English: self teaching academy_basque country
Spanish: proyecto MENTSAD_es
SUPPORT FROM COLLEAGUES (Germany)
Without help and support from my colleagues I would not be able to do all this.
Watch the whole story here and use the subtitle function of youtube for subtitles in English.
HOW TO RESOLVE THE OBSTACLE OF INFORMAL WORK (Greece)
My name is Lela. I arrived in Greece in 2014. My husband was here before since 1993.
For me, language and access to legal documents was the key to integration. Initially, I bought a spelling book to learn some basic Greek for communication purposes.
Download the whole story:
English:best practice EDCC
ΕλληνικάΕπίλυση τον εμποδίων_EDCC
LEGISLATION‘S KNOWLEDGE (Greece)
Migrants very often face discrimination at workplaces.Is there any effective tool that could be used in order to handle the discrimination against migrants care worker in the context of their working environment?
“I addressed the supervisor, pointing out the Greek legislation regarding discrimination in the workplace.” (Michaele, care worker from Albania)
Download the whole story:
English:Knowledge on Legalislation
LANGUAGE AS A TOOL FOR FURTHER WORKING INTEGRATION (Greece)
Language proficiency is extremely important for a migrant. How can a migrant care worker enhance their communication skills specifically for the work place?
To be honest, my persistence to learn the Greek language has positive impacts long-termly.” (Julio, care worker from Albania)
Download the whole story:
English:best practice on language_EILD
SELF-MANAGEMENT IN A WORKER COOPERATIVE (Basque Country, Spain)
Society, institutions, and politicians: Everyone knows about the existence of the informal economy in the home care sector and the misery that it entails for migrant care workers. So what could be done to change the reality and improve the situation of migrant care workers in the future?
“The concept of workers cooperative is the way to dignify work, it is the way to improve care conditions, and it is an industry in full growth and development (…). But isolated cooperatives are not the solution when there is a care market that pays € 2 per hour a person. ” (Silvia, association Malen Etxea in the Basque Country)
Download the whole interview.
INFORMAL SUPPORT GROUP TO RESOLVE LANGUAGE ISSUES (Nothern Ireland, UK)
Agnieszka comes from Poland and works as a care assistance in a home for elderly people. She struggles with English language and dialect used within Northern Ireland and approached her manager about seeking further support.
Find out about how she managed to resolve the language issue.
MIGRATION BACKGROUND AS ADDED VALUE for CARE (Nothern Ireland, UK)
Milenski comes from Bulgaria and is employed as a Support Worker in a local Residential Home. In addition, there are a number of other employees from Poland, Romania, Philippines and Africa. Some service users have shown a lack of tolerance for migrant workers due to a lack of awareness of cultures and from being in care for a long time.
Find out how the care workers and staff raised awareness and tolerance for different cultural backgrounds.