I only asked for water because I was so thirsty, but the way Scoot waitresses handled their food/drink business on board is really terrible in terms of passenger service and even more terrible in terms of human-to-human relation. We'll assume you're ok with this, but you can opt-out if you wish. Dont be fooled into thinking that just because a flight with Scoot costs you less, the safety or comfort is terrible. You can pre-order a range of premium meals or combo meals up to 72 hours before departure. This is the worst airline Ive ever had the displeasure to fly with. This information supersedes all other page information until further notice. While overnight flights may not induce a full night's sleep sitting up, at least they might pass the time faster. But would the 15-hour journey on Scoot be like those flights, or would over half a day on a low-cost carrier simply be too much? We are collecting cookies for marketing purposes. Hi Rach, thanks for the review. We hope to serve you better next time.Best Regards,The Scoot Team. For this flight, we purchased the add-on luggage allowance for up to 20kg. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Vistara airlines meals are included for all economy class customers booked on economy flexi and standard fares. My ScootPlus fare included the following amenities and services that you'd have to purchase a la carte otherwise: If comparing this to premium economy on a full-service airline, Singapore Airlines charges $2,318 for the same one-way route, so this seemed like a great price. Theyve been flying people around the world for almost a decade now. What a bargain! Comparing seats only, I prefer this to Singapore Airlines' premium economy seat. We offer a variety of hot meals, light meals, snacks . As a result, I have flown Singapore Airlines my entire life and passed through Changi Airport more times than I can remember. At least if our weight exceeded the allowance, we had it covered and we would then check in our bags. The extra allowance lets you save money and time - pack more gifts for your loved ones and spend more time enjoying your travels instead of waiting in line for your checked baggage. Unsure what that is? Otherwise you can use this tool to manage. More than 20 minutes had passed, but I didnt see her to come back to me. Perfect ;) We wish you a great flight! 30 kilograms (about 66 pounds) of checked luggage. Because FlyScoot are a low-cost airline, you pay for all the extras as everyones needs are very different. Flights ; . So, Scoot is offering a special meal bundle on this route (at S$50) to ensure that you are well-fed throughout the flight, comprising: - 1 x Premium Meal Combo which includes a deluxe meal, 2 sides and a drink. Tail Camera View Of A350 Landing In Madrid, AirAsia X Launches Incredible International Sale, Glamorous flight attendants show off aircraft, In-Flight Entertainment In The Golden Age, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET. Weve been living the life of a nomad for quite some time. Exclusive Member of Mediavine Travel, Scoot offers you the choice to only pay for what matters to you, Thats equal to about EUR 225 or USD 250. Customers who purchased an economy lite fare will be served complimentary tea or coffee and can purchase items from the buy onboard menu. Although I still had five hours of flight left, after already spending $90 on Wi-Fi for normal work activities like emails, Slack messages and writing in WordPress (no streaming videos or music or Zoom calls) I gave up. I am planning to take Scoot from Hong Kong to Melbourne, transit in Singapore 19 hours. Would you fly Scoot or Singapore Airlines to Europe. What a week. Paying for ramen noodles was a stark reminder this was a budget carrier. Check your Scoot flight status by entering your flight arrival and departure dates. My aircraft was 5 years old and delivered factory-fresh to Scoot. . Now, thats a good air carrier resume if you ask me. They all have, relatively, high rates of complaints and should be a warning to have sufficient travel insurance. The main reason for this is that the aircraft for ex-KIX flights dont immediately come from Singapore and as such, Scoot needs to get a caterer from KIX to prepare the meals. I had bought scoot via Singapore Airlines no other choice for a direct flight to ATH from SIN. Make sure you order your meals online before you fly with Scoot. Long-haul, low-cost flights are a tricky business. This is the version of our website addressed to speakers of English in the United States. The Rome flight is longer than the Athens flight (60-90 minutes) so you would expect a higher fare however not that high! Either way, its disappointing to hear that you had a bad experience with them. today, Mar 19, 2023, no sign of response. SIA and Qantas are expensive for family of 4 so imagine how much we saved for Scoot so we are taking a chance and hoping for positive experience. Didnt regret that. Im nervous when i realised i booked abudget airlines . Someone is making a hefty mark up here, and I dont know if its the airline, the caterer or both. There will be no sale of any food and beverage items and duty-free products, instead, food packs will be pre-placed on your seat. Thinking of flying with Scoot again? During transit, can I exit the immigration and stay one night in Singapore city? This site does not include all credit card companies or all available credit card offers. Hi skav00,We are sorry to hear about your experience.Scoot offers competitive prices for our flights by separating add-on items to allow our passengers to choose and purchase only items they want for a fully customised experience. Hi Bruce, It also serves a few European destinations that Singapore Airlines does not, including Berlin Brandenburg Airport (BER) and Athens International Airport (ATH). Plus, your own feed of TPG content. The worst airline ever! Get complimentary meals 13,022. Whats next, bring diapers to save on bathroom space? The crew relented and offered to serve passengers on demand. Thoroughly enjoyed the experience. In this weeks long-haul, low-cost vs full-service airline comparison, we take a look at Scoot and Singapore Airlines on two different flights from Singapore to Europe. I cannot imagine how it was difficult to get a bottle of water on Scoot while I was terribly thirsty!I stopped the waitresses twice to ask for a bottle of water and were advised to wait twice. is a senior writer for TPG UK. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. GET: Accurate MH370 Information From AirlineRatings.com Newsletter. ScootPlus was previously known as ScootBiz, but rebranded in 2019 to reflect that it is much closer to a premium economy product than an international business experience (you won't find any Champagne or private suites on this airline). Flight Test Engineer. If at all possible, stay away from this airline. I wrote this post because many travellers have no knowledge that there are low cost, long haul flights for a low price. The same cookies were served with the second meal as the first. I only slept for an hour or so on this daylight flight but found the seat worked well for a nap, especially with the adjustable headrest. Trust us, its one of those things you dont want to leave home without. How many meals can you order per flight. Weve recently completed our journey to visit EVERY country in the world, all 195 of them! Have you had the chance to fly with Scoot? Each guest occupying their own seat is permitted to carry up to 10kg (economy) and 15kg (ScootPlus) of cabin baggage on board, limited to a maximum of two (2) pieces, including a laptop, briefcase or handbag. For onboard cash payments, all change will be returned in Singapore Dollars. I said I am thirsty so can I have the water and you take my 50 note and return me the change when possible. For this comparison, we used the direct flight with Scoot into Athens and the Singapore Airlines direct flight into Rome. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. Aerospace Engineer, Software Engineer, Drone / UAV / UAS. Security checks at Changi Airport occur at each individual gate, so allow some extra time before boarding to clear security. These vouchers are valid for 12 months, and can be used for rebooking travel at a later date, when customers can firm up their new travel plans. If the budget allowed and you arent travelling with anyone under 12, I would recommend upgrading your flight to the Scoot In Silence cabin for an additional $200 SGD. People who complain should realise they have jobs to do. It was basically a big, comfy recliner, similar to domestic first-class seats on regional jets I've flown in the United States, and it felt noticeably more spacious and comfortable than any economy seat I've ever experienced. I was pleased to see a one-way ScootPlus fare from Singapore to London for 1,054 Singapore dollars ($758) on Scoot's website, though some days, fares are over $1,300 for this same route and fare class. This website uses cookies to improve your experience. For people like me who cant really take spicy food, that is a godsend! Read our honest review. I have travelled Scoot to EU, return, and look forward to flying with them again. Yes, I paid for meals (15AUD with a drink )if I wanted them but bigger choice than the more traditional free food and drinks with the higher level airlines. Scoot: Hard to buy drinking water on Scoot flight - See 5,726 traveler reviews, 1,330 candid photos, and great deals for Scoot, at Tripadvisor. The eye mask and neck pillow were good quality, though it wasn't until I arrived home and had the space to spread out the scratchy, polyester blanket that I realized it was rather bright. :)Cheers,The Scoot Team. There was a lot to like about ScootPlus: reasonable one-way fares, hardworking crew members and spacious seats with dimensions that would be acceptable in any legacy carrier's premium economy cabin and were really comfortable to sit, lounge and nap in. I have found them to be great (we do pay $30-$40 extra for the extra legroom seat though). The rice that it comes with is infused with saffron, giving it a fragrant flavor. The real treat was the width: 22 inches felt positively roomy and more akin to a business-class seat than anything budget. A low-cost, long haul airline that offers unbeatable prices. In-seat power points were available, though they had to be shared with my neighbor. The premium meal selection on the ex-KIX flight is the Beef Sukiyaki with Rice. ps we love Melbourne its our favorite Aussie city. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website. Oh no! All images and text (unless otherwise stated) are owned by IWandered.net. Then you will love this! Pro tip - bring along a water bottle as you can fill them in most airports. Dont missour 7 top tips if youre traveling to Europein the future and if youre a food lover, ourcomplete Food Map of Europe is just for you! I also added an additional $40 SGD to each flight ($80 in total) for the purchase of in-seat power, additional drinks, meals and snacks over the 11-hour flight. The airline flies to many regional destinations as well as some long-haul. I reached out to the airline to take advantage of the offer, and they provided complimentary meals. The pilot came into the ScootPlus cabin during the Bangkok stop and was very friendly and jovial, patiently answering passengers' questions about the aircraft and airline. Scoot. I had selected Seat 3F for the entire journey to London, an aisle seat in the second row of middle seats as I figured I would want aisle access on the long flight to stretch my legs. The long haul meal bundle offers vegetarian and non-vegetarian options. A larger seat in a dedicated cabin with more legroom and recline. Just travelled Melbourne to Bangkok return. This is however the longest haul we will fly on budget airline. We use cookies to make our website easier for you to use. Finally he had to cancel the booking and pay extra for other airline in order to fly back in time for our family reunion. Ive got 1st hand experience of them being absolutely awful and I wouldnt touch them with a barge pole! Let me know your thoughts by leaving a comment below. The taste was more reminiscent of the beef bowls that you get in Japan and it came with salad and a cupcake as a side dish. Gate D32 was packed for the service to Bangkok and continuing on to London. It is understandable that they have to make some profits from the sale of water, food and entertainment. Our flight with Scoot Airlines to Singapore was right on schedule, as was our flight from Singapore to Berlin. Related: The best flights to ease jet lag when traveling to or from London. However, in this day and age, its so easy to bring your own. We highly recommend you get on board and get an eSIM to stay connected. You can follow I Wander on Facebook, Telegram, or Instagram. Hello Deidre, Use the slider below to see the different types of cookies you can choose to allow. IT/Tech. Really pity the stewards as they are understaffed, yet trying to provide the best service possible to brats who expect first class service at the price of a budget flight. In this site, I share with you my top travel itineraries. Would I fly them again and save about 40%. Job specializations: Engineering. I chose the hazelnut white coffee, which was a powdered concoction, far heavier on sugar than coffee. A second and third pack of 200MB for SG$41 ($30) lasted less than 90 minutes each. Review tags are currently only available for English language reviews. Please rest assured that we take your feedback seriously and will forward your feedback to the relevant departments. Shortly after takeoff, the crew delivered my pre-purchased Snooze Kit. The aircraft ex-SIN usually comes from either Taipei or Honolulu. Around two-thirds of the aircraft disembarked in Thailand, with instructions from the cabin crew that those continuing on to London should remain on board. Listed on 2023-04-28. Alternatively, you can also email me at b i n o (at) iwandered.net. With cheap fares come great risks unfortunately. Scoot is a no frills added airline and it only costs less than $300 from Singapore all the way to Athens. So Im looking at doing Melbourne to Singapore and flying in economy. And, for the price I paid for every flight Ive taken with Scoot, I cant imagine finding a better deal for such a long distance. By comparison, American Airlines has just 234 seats on the same aircraft type. Just flew in with Cathay Pac, Hello from Melbourne! Previous Village Hotel Sentosa Review Next Best Things to do in Phuket with Kids Scoot squeezes a whopping 329 seats onto the Boeing 787-8 configuration I was flying. I like to think that if you offer excellent value and a great product, more people will buy into it. I chose to have my second meal around four hours into the flight, which consisted of a preordered nasi lemak, a typical Malaysian dish I had enjoyed on previous visits to Asia. I was fortunate to have caught it and am in the midst of considering alternatives/moving around our connecting flight to accommodate the change, obviously there is a cost to changing this. If you booked on FlyBagEat fare, a hot meal will be included on Scoot segment. Official_Scoot, The Scoot Team at Scoot, responded to this review. When reserving our tickets to fly with Scoot Airlines to Singapore, then on to Europe we had the choice to only pay for what mattered to us. A refund of the money is not possible. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Flight Review: ScootBiz on the Boeing 787 Dreamliner, Flight Review: Singapore Airlines Dreamliner 787 Business Class, Routes & Flight Schedule For Singapore Airlines NEW A380 Cabin Products, Flight Review: Singapore Airlines Airbus A380 Business Class Still One of the Widest Out There, An Unbelievable Experience in Singapore Airlines Suites on the A380, Flight Review: Singapore Airlines Business Class on the Boeing 777-200 (Retrofitted). And, youll need ourultimate packing list for travellersfor any new adventures. Much appreciated. However, they tell me that based on feedback received from passengers, they "unbundled" the combo to give you the flexibility to choose one or two meals for your flight. Scoot is Singapore Airline's budget carrier arm. Her comment at Rach March 30, 2022 at 12:51 am is how budget airlines should be compared. Yes, you can exit the airport and explore Singapore if youre flyng with Scoot. Offer ends 5/3/23. If you missed last weeks long-haul comparison between WestJet and Air Canada check it out here, Are you enjoying our reviews so far? Fellow passengers grumbled and even picked a fight due to the lack of water despite the stewardess being extremely patient and spending more than 5 minutes explaining why there wasn't any water. Curious to find out, I purchased a ticket for my return to London from a friend's wedding in Bali. Read More, https://iwandered.net/scoots-inflight-meals-food/. I eventually managed to connect through a non-Chrome browser (try Safari), but the 30MB only lasted a few minutes. An infant must be less than two years of age (less than 24months) for the entirety of the itinerary. Make your Scoot flight booking on Yatra and pay using bank cards or e-wallets for discounts. My issue with this meal is the cost and low value offered to passengers, its astronomically expensive and offers poor value, similar priced pre-order meals are more substantial and provide better value for money; even Ryanairhas a breakfast pre-order for only 10. I burned through my three packages ($90 in total) in five hours just doing normal work and gave up after that. Scoot Airlines runs medium and long-haul routes from Singapore to China, Australia, and India.Scoot flights have transitioned to Boeing 787 Dreamliner. Scoot biz meals are exactly the same meals that everyone in economy class is served. However, my first and second choices were not available, and the only items available were pot noodles or crisps. As is typical of airplane meals with lots of sauce, the curry on the Beef Curry with Rice was more solid than the ones youll find on the ground. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. Here, Ill be covering 3 of the 4 hot meals as well as the premium meal. The food is nasty (comes as part of my ticket) and I had to throw it away. There are many things weve learned along the way, but these are our best travel tips from 15+ years of travel. I hope that helps in your decision. Even priced at $50, I would have gladly purchased this to pass the time as there was little else to do across an entire waking day. When the cart came around a second time, I decided I would buy something from the extensive onboard menu. The booking status was declined after I paid full amount of almost $1,200 USD. Certain hotels have resort fees. All ScootPlus passengers were handed a card with a code for their 30MB of complimentary Wi-Fi. If youre looking for your next holiday destination, here are 7 amazing reasons to visit Singapore. Consumption of outside food and beverages is not allowed on board. Check out our 10 best countries for food lovers. Tripadvisor performs checks on reviews. Would definitely fly them again. Drone / UAV / UAS, Drone Engineer / UAV Designer. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Even at that early hour, Changi was a hive of activity with multiple Scoot flights departing within a few hours of each other. Weve watched over the past few months how many airlines and airports around the world are struggling to keep up with the demand of travel again and Scoot are likely to be experiencing issues with lack of staff, limited customer service agents and the same problems too. However, the crew was fantastic during the entire journey. But you would have less selection I guess. Why two different destinations? I came back to my seat and give a bottle of water back to the kind gentleman.I dont understand why there exist unthoughtful waitresses on Scoot plane. There was nothing waiting for me on my seat when I boarded, except a small cup of water. our best travel tips from 15+ years of travel. So, you might choose another airline that includes meals, water (drinks), entertainment and luggage for A$1950 return to Europe for example or you can book with Scoot for $1200 and pay a few dollars for the water. The 1,054 miles I earned from the flight was not a large haul, worth just $13.70 at TPG's current valuations. Given how long the total journey was, I would have much preferred to use the 90-minute stop to disembark at the gate area, stretch my legs a little and then reboard with the new passengers. Scoot decided not to install any inflight entertainment screens, a decision I think was a mistake for an aircraft operating flight this long. What a bargain! We wish your sister a fantastic flight with Scoot! Safe travel to everyone. My daughters and I had a terrible experience with scoot. Here's what the experience was like. While the seat was capacious, it was pretty basic otherwise. She said I come back to you 5 minutes later. Luckily, a very kind gentleman sitting next to me immediately bought 2 bottles of water and gave one to me right away. So, was booking a cheap flight to fly with Scoot something wed recommend? If an infant occupies a seat, the prevailing fare will apply. But while coming back, SCOOT charged me outrageous amount of money by weighing my cabin baggage and laptop bag together. Keep your original phone number too! A curtain separated the ScootPlus cabin from the rest of the aircraft, which really did give it an exclusive feeling that I was not expecting. 2 Future records only include new-built aircraft close to delivery and expected second-hand deliveries. Hope you have a great flight with Scoot ;). Scoot appears at this late stage, to be the only one with half decent fares, and we are very tempted. Check out their Trustpilot page This review is the opposite of honest it is sponsored by Scoot. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. Compare the cost in points or miles to cash, and see which option is best. Even though Scoot has no in-flight entertainment, less legroom, a buy-on-board menu and comfort packs that need to be purchased, with a saving of $957 SGD this author would have to choose Scoot over Singapore Airlines. Home Review: Scoot Airlines Economy Class. I flew here with @airdolomitisp, Hello from . Thebeef werecut into relatively thin slices with a pretty generous serving. https://www.trustpilot.com/review/flyscoot.com We had the option to add more luggage for a fee if required. The carrier has even started to fly to places such as Honolulu, Athens and Berlin. Please present your boarding pass or itinerary on board as proof of purchase. https://www.facebook.com/groups/282412888544944/?ref=share&mibextid=NSMWBT. 1 The average fleet age is based on our own calculations and may differ from other figures. I will never forget the way the waitress pulled the two bottles of water on her hand back as if she were afraid that I would immediately catch them from her hand!!! I realise that its like comparing apples to oranges, and each airline has its own strategy, various suppliers and operational complexities. Because I wanted to pay my purchased bottle of water back to him, I asked the waitress to confirm you will come back to me 5 minutes later?. Improve earnings, maximize rewards and track progress toward dream trips. Receive 1 Free Night Award every year after your Card renewal month. I just returned from Sydney to Singapore and I thought they were fabulous. People only ask for water when they are in need. Anyone looking up review websites like trustpilot need to compare all the budget airlines with each other to keep things in context. Those used to local flavors such as nasi lemak andbraised chicken will note the lack of spicier flavors on the ex-KIX menu.

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