The cost was almost $150.00 more for the stay. First seen on January 6, 2018, My husband booked accidentally through this site and paid up front, didn't end up getting an email confirmation so when he tried to call and cancel, he could not give them a "reservation number' and from there 1 1/2 hrs later after being transferred over and over again with each person on the other end asking for the reservation number, each one of them said they could not help him bc he didn't have the number to give them. Avoid this company like you would COVID19. My credit card charge says CCIHOTEL 800-468-3578. Could be 30,000 pesos. Totally false claims and Scam Stay AWAY. This review was chosen algorithmically as the most valued customer feedback. I thought that was my room charge. I called the company again thinking it was the Hyatt to cancel the reservation and was told that it was not refundable. Also be sure you have your R# for the reservation or they refuse . The next morning a fellow we took to be the manager was at the front desk. Bravo Sierra. Please do not book any reservations from this website, they are scamming people. 1. never use CCI services; there are many others available, 2) insist on full disclosure of fees in advance, 3) insist on a statement of terms and conditions. Luckily, these institutions caught the intrusions and notified me. Looked up a hotel on line. Welcome to our customer reviews and complaints page for CCI Hotel Reservations. Ask the hotel to give you a room in the same or better category. After a 13 hour drive, we arrived at the hotel at 930 PM. Which this was. Ended up charging me $173.24 . For a week and a half Ive been told I have a ticket# and they had to call the hotel only to be told they wont refund my money. I suggested that I would cancel the room and look for another hotel. Yet to see any documentation from them to prove I agreed to those insane terms. They are a total scam and a fraud. This will surely increase the credibility of your complaint. this third party site added changed the price and added $92 on to a $190 hotel room charge in additional, undisclosed taxes. Many secured connections require a two-step verification process. CCI sent me a copy of their receipt. Are you a travel agent that uses hotelbeds sometimes? The stay was supposed to be at Americas Best Inn and Suites Macon. I was charged $142.34. Double charges for hotel res. I followed the instruction of the hotel and contacted CCI. So many things to watch out for. Unable to obtain a duplicate receipt with joining their assistance tech's purchase of policy protection, Monster Resorts Group/Monster Vacations Group. First time ever going online to book hotels and it will definitely be my last. So almost $500 I have been scammed due to this company or scammers whatever you want to call them. I did not realize I was booking through them. When I found out about it I called CCi hotel reservation [protected], after 30 min of arguing and unable to talk to a manager "they are in a meeting", they offered me $15 refund instead of the $61.36 I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. She doubted that Hilton could do anything about it. They earned $200 for answering the f**king phone!!! I responded back to CCI informing them I have disputed the charges with my credit card company. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Please listen to the recording that night about 7: 30 pm involving that haggle Spoke to a gentleman and told him i had two cats and need a hotel that would take them. I asked. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. Then I was informed that the reservation was non cancelable. Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). CCI*Reservations.com Get a Room, Nonrefundable booking but not yet charged to credit card, Agoda is still the same bad as it is ,Any idea how to get re. Now I have to worry with being double charged. This is the Better Business Bureau entry on this company. My intention was to contact the Hampton Inn directly and book a room at a government rate. Be careful when you book a room online. Took me a few days to unravel and thanks to fellow travelers for posting here, which helped me figure it out. This people are crooks that need to be put out of business. Theyre a rip off!!! I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. Whatttttt!!!??? Less than an hour later, I received the following email. People need to get out of the habit of lazy google type searches and careless clicks on first offered advertised results. I called the number provided but it was completely automated, and I was stuck with the reservation. Made online hotel reservation for Best Western, Willerby Manor, Hull. > Be very careful of clicking on random web links after doing internet searches. Wife booked on line thinking she was dealing with Holiday Inn. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. This morning I sent a very specific email to the address I was given - escalations@getaroom.com. They refused to cancel for me and have charged by credit card almost $1000, a charge which I can not get reversed. I reflagged it with my credit cared company. Fees and taxes for the room rate will be included on the final pricing and on the confirmation e-mail. My refund will be $219.12. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CCI Hotel Reservations. According to the new breakout the additional fees on top of the base hotel price was entered in category called 'Tax Recovery Fee'. The full charge had been submitted to my DiscoverCard. I have also determined I will never book with the Hampton Inn again due to them accepting payment from this 3rd party scam. Barclays Bank failed to help me get my money back that these internet pirates stole from me so I guess I lose . Which is false advertisement. It should be illegal as would be stealing someones's identity or posing as someone you are not. We checked in and went to the room. Credit card statement showed a charge of 123.10. Called them to get them to charge the amount in cnd(refund diff) They refused and conversations went no where. I called and was on the phone for about half an hour and she finally came back and said my refund had been approved and they would refund my credit card in 7-10 business days. Plan your next IHG hotel stay, change or cancel a reservation, book a meeting or group stay and explore popular destinations and search by interest. He was friendly at first, looked up availability and came back that there were no rooms available. You can call or send a short email to the hotel confirming your reservation. We stayed 5 nights at Suburban Extended Stay Hotel in Avondale, LA with a reservation made with CCI. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. So at the time of your reservation, youve agreed to the reservation being prepaid. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Do you mean you chose to use Getaroom and booked $30 000 or 30 000 Pounds of hotel rooms? They charged me 613.85 to book 5 rooms . This complaint was posted by a verified customer. CCI in turn paid the hotel $703.87 for only six nights. As it turns out, we paid $38.45 in additional "recovery fees" and taxes. Us too. These people have terrible customer service, also clueless unbelievable!!!!!!. the help desk is totally useless and all I have been aggravation to the max. Called Capital One and they called the 800 number on the charge and they put us on hold for over 10 minutes - this happened twice and we the agent and I realized they were never going to answer. We repeated our complaints. In the bill they sent us by e-mail, they wrote: I'm so steaming mad!!! He informed me that I could cancel but I wouldn't receive a refund. I will never use them again in life. I booked two hotel rooms through CCI hotel reservations. Yes, I'd say these are SCAMMERS! After entering all my credit card information and hitting 'Submit' the new total was around $150. Just wondering if that is why you found no room booked upon arrival. Disgusting. We immediately went to cancel & notify our cc company. The company is part of Priceline and is headquartered in Dallas, Texas. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. [protected] was listed. When I called CCI Bookings to get my money back I was told I missed the 48 hour period before my check in date for doing so. Going to small claims. When I got my card statement, I had been charged by CCI even though they had declined my card. After you called and spoke to Visa, did they explain and you take up an option of a chargeback? I called Hotel Values on 10/30/22. CCI Hotels are a Rip Off. Bottom line I'm out $394.46 for nothing. Called what I believed was direct to hotel, person on line acted as if I was speaking with the hotel. Or understand English very well. 2022 I was online to make a reservation at the Guest Lodge Gainesville, GA for Thursday September 29. I was charged in full.I was also charged another $7.99 service fee.After I booked, I found out that it's said that the hotel policy was not refundable for cancelations.I went to looking tres website and found out that their rooms were Available for $25 last and were refundable upon cancelation.I booked oneTo have a record when I called the looking company. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Booking.com: anyone managed to upgrade their Genius level? If you dont recognize the charge, you can email Get a Room at CustomerCare@getaroom.com or call the company at 1-800-468-3578. Nothing. So Cheapoair works with Getaroom for hotel bookings. Why did you think you are booking on Priceline? So, now Im paying for their mistake. This is clearly exploitive, if not fraudulent. That's an upcharge of about $100 -- WOW. I had the same experience with CCIHotel as others posting here. So heads up for people if it is not a local phone # to the hotel you are looking to stay dont bookNothing but online scammers which is pretty sad they have to do this nonsense to make other peoples lives miserable. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. << Prices quotes on the web site may not include all fees and you specifically represent and warrant that you understand and agree that the price quoted on the web site for hotel stays does not include all fees and taxes. "Cool, " I thought, "better than the site's rate." I had the following experience this weekend. When I got to the hotel, confirmation # wasn't a valid # and we had to pay the $60.20 again. it sounds like you were searching and clicking and clicked on an Advertisement (for Getaroom/CCI) and you didnt notice or realise or see their name or look at the Terms and Conditions so didnt realise you were booking with them. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. An independent travel network . made reservations for springhill suites and was charges for cci in texas, Happened to me, too. This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. As an independent booking service offering over 100,000 hotels worldwide, we can get you the same deals you expect with a bigger travel agency or direct from the hotel. Whether you're considering doing business with CCI Hotel Reservations, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. Read full review of CCI Hotel Reservations, Make people and Google aware of the practices of this people, Read full review of CCI Hotel Reservations and 1 comment, Fraudulent third party reservation practices, Hotel reservation with a 60% tax recovery. Fraudulent third party reservation practices. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. All Rights Reserved. https://www.bbb.org/us/fl/north-miami/profile/hotel-reservation/getaroomcom-0633-7003995. Share your photos and videos with others to prove the truth of your words. I am contacting LaQuinta and lodging a complaint also! Hopefully someone will investigate and put a stop to them. They advertise under several names, but the charge is always CCI*HOTEL . Was just scammed by them as well, charge 5 times higher than what I thought i had agreed to when booking. What have you learned to make travel easier? Wife was searching reservations online. Did you just search the hotels name online, and clicked on the first Advertisement at the top and phone them? Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. NOTE, some hotels charge for the entire stay. Your password has been sent to the specified email address. scam also. First seen on October 12, 2021, Last updated on October 12, 2021. . Customer Care CCI*Hotel Res/getaroom.com is absolutely fraudulent and still doing the same thing to customers without any remorese. You cannot add money to a transaction during or after payment submittal. CCI sent me a copy of their receipt. I like your comment Be careful when you book a room online. Thats wise advice. Wyndham took the reservation from CCI Hotel Reservation so they should get the money from them. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you. When I called to question the charge, the representative told me that I had booked the room through a third party; I told him that I didn't book through a third party, he explained that I might not have realized that I had. We called what seemed the hotel's web site. LAGO MAR resort In FORT Lauderdale for week stay, Jan 4 for one week. Finally I was told On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. Beware of these crooks, I am sure they based in some [censored]ty open sewer place in Chenay India. QUITE A MARKUP. Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener I thought I was on the Embassy Suites hotel corporate site and tried to book a room. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. I am contacting my bank & reporting that this is a fraud. Beware! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was charged by CCI Hotel Reservations double the room rate they initially showed on the hotel website (I dont know how they managed to make the reservation from the hotel site). she told me that i would not be charged and today they charges my account. My debit card was skimmed and I was notified by my bank of a charge from CCI. The family was finally looking to travel after a long year with the pandemic. Worked and worked to get my money back because it was not my fault. I did not call them directly, but thought I was calling the hotel myself. Perhaps to appease us she offered a $10 breakfast discount certificate--$20 for two of us. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I thought we were talking to hotel directly. Beware CCI*Hotel Res / getaroom.com Beware, Re: Beware CCI*Hotel Res / getaroom.com Beware. To use our mobile site, please enable JavaScript. Also, there was a notice that there are NO Cancellations! like I got caught in this CCI*HOTEL RES800-468-3578 To my surprise, the sum of six hundred forty nine dollars and twenty six cents was charged to my card on the 28th of July. I dont really understand the transaction, could you explain it from the beginning with info including the other hotel and where you got the phone number you called? The page displayed was identical to the Hilton web page. By using this website you agree to our Cookies Policy. I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. I called the local number for the Holiday Inn Express in Alliance, Ne. Thank you for allowing us to service your inquiry, and we sincerely appreciate your business. CCI Hotel Reservations charged my card the $104.88 but when I got Share your photos and videos with others to prove the truth of your words. Also be sure you have your R# for the reservation or they refuse to talk to you. Coincidence? Its worth it. I called them within 15 minutes to cancel as I wont give business to misleading companies. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. CHECKCARD CCI*HOTEL@GETAROOM 800-468-3578, POS Debit CCI*HOTEL@GETAROOM 800-468-3578, POS PURCH CCI*HOTEL@GETAROOM 800-468-3578, POS PURCHASE CCI*HOTEL@GETAROOM 800-468-3578, POS REFUND CCI*HOTEL@GETAROOM 800-468-3578, Visa Check Card CCI*HOTEL@GETAROOM 800-468-3578 MC, Misc. They took $741 from me then cancel my reservation and still kept my money. I assumed I was speaking to someone at the hotel since it was a local number. When I got to the hotel I was booked in a smoking room on Priceline.com for $66.00 on a Mastercard. I booked a room for a business trip. The correct process would be to take a split second of extra time and type www.hilton.com into your browser. CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. Access the headquarters listing for Getaroom.com Contact Information 3010 Lyndon B Johnson Fwy STE. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". Make sure you are directed to the proper website to reserve a room. There was a charge on my card by CCI Hotel Booking that I did not authorize nor did I know I had been charged $ ***. The hotel canceled & stated to contact CCI Hotel Reservations at [protected] . Business Profile CCI Hotel Reservations Hotel Reservation Looking for more information? He said that he found a motel 6 in marysville ca that took cats. The $61.51 is listed as Tax Recovery Charges & Service Fees. Just a heads up for people if its not the name of the hotel you are looking to book and a local phone # do not contact themGUARANTEED You will be friggin scammed . Definitely FRAUD. "We were told breakfast was included when we made the reservation." On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. Please DO NOT book with this fraudulent company and be VERY careful when you are booking hotels online as this site mimics legitimate hotels sites. You can also contact your bank or credit card company and dispute the charges and try to recover the money. The representative told me that it is different for them to cancel and their policy with Days INN wont allow it. When I arrived at hampton inn un baytown, tx I got charged for that room again. R2591421145, 3 night total $1388.51 with an addition $822.48 for Tax recovery Charges and Service Fee. When I searched their site I found no cancellation link. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was charged for a motel room after I was informed they my card was declined. At Lago Mar. Scammers! . the name listed is cci*hotel reservation 855-707-6654 tx I have a charge on my credit card from CCI*HOTEL RESERVATION in the amount of $747.81. There are no refunds for no-shows or early check outs! Sue the hotel. We arrived at the Hilton a hour later. Due to Covid exposure we canceled a hotel reservation that was made thru CCI Hotel Reservations, which was the booking number on the hotel's website. When I checked my cc statement I found that I was charged $216.15 from CCI*Hotel Res AND $167.31 from Country Inn and Suites. CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. noticed that my card was charged for the entire amount right away. Called the hotel back, and was told not to worry it was canceled on their end, and unless we sign for the room we will not be charged. Horrible company with horrible policies. more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. they transferred me to another person. You cannot get through to them via phone calls or emails. we paid $1,178.00 for seven nights. Made online hotel reservation for Best Western, Willerby Manor, Hull. Plus they added a $553.73 charge for what they call a service fee? Even though we canceled in the correct timeframe, CCI charged us $233.51 anyway. Same with booking directly with the hotel itself, you would find and book in its own official website. They refuse to let me talk to the proper department. In my opinion, if those things are done then that greatly reduces the risk of accidentally booking on a random booking site. Will try to talk directly with hotel/motel in the future. Our Role as Agent. I immediately noticed an additional $125.00 added to the bill for taxes and fees. I then disputed the charge thru my Bank of America Alaska Visa card who at first took off the charges but then when investigating said it was non refundable. But guestreservations.com charged our credit card about 15 minutes after the booking had been done. The hotel charge was $130.32< CCI charged $187.68. Buyer beware it's a scam and you get stuck with HUGE costs. Hotel Reservation Overview Reservation Counter specializes in providing travelers access to more hotel choices and ways to find the accommodations. Chevy Chase, MD. I got billed twice and cant get a refund. Called the "customer service #" right away and the person on the other line only kept saying "no refund, no refund". Booked a room that should of cost 125cnd plus tax. Three hours later I called to cancel and they said the charges were non-refundable. I booked a room at Americas Best Value Inn in Tucson Arizona. I am trying to get a refund right now. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This company is STEALING money! less. The email was immediately returned to me with the message that it could not be delivered. Once at the hotel my bill was $113.37 but CCI charged my credit card $174.72. It looked very much like I was dealing with Days Inn. I think that it's time well spent in comparison to having to try and resolve matters later on. I ask for it they said they would send. I said. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). We have stayed at this hotel every year at Memorial Day WE and find it to be clean and reasonable.
cci hotel reservation charge
