For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. The authenticator's address will be provided to the seller in the Order details. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. See our Condition of returned items policy. How can that be? There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. eBay authenticity problems ! Both buyers and sellers must meet all applicable return requirements. . To maintain that trust, we expect all members to treat each other with respect. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Once the item has passed inspection it will be shipped to the buyer. I have a strong suspicion that this isn't his first time doing this. Please respond to them for follow-up on your specific case. Might as well have cgc grade it while it's there. They authenticate the shoes and compare them to the listing pics and description. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. And Im a seller. Purchased on eBay as authentic I made a purchase on ****. In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. eBayOfficial 1 yr. ago Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. What items are eligible for eBay Authenticity Guarantee? Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Proof that the buyer collected the item The pictures should reflect the product but this time they did not and it wasn't just small details either. If the buyer does not ship the return by the specified date, eBay may close the return request. It's worth noting that eBay takes a 20% . If the seller hasn't responded or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. Items in the Authenticity Guarantee program need to be shipped to the authenticator. For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. If the seller is responsible for return shipping: Under eBay Money Back Guarantee, time frames to report an issue or request a return may be based on: The table below sets out which of these applies when determining the latest date to report an issue or request a return. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Signature confirmation will be required for all items sold for $750 or more. 01:15 PM Trading Cards have a more limited return window. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. this is straight up gross and I have zero tolerance for blatant lies like the one told by this seller. Yeah it really is awful. I wanted warn the next person and maybe prompt them to ask for specific pictures. If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Proof of delivery for returned items The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. View cart for details. Copyright 1995-2023 eBay Inc. All Rights Reserved. The seller was supposed to ship the item to eBay for a. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. And if that doesn't get a refund, file a chargeback with your card issuer. Something went wrong. In fact, they are just cheap mass produced goods. Why would I keep that if they've already been proven authentic? If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. Copyright 1995-2022 eBay Inc. All Rights Reserved. Why can't I see the buyer's shipping address? Visit our Authenticity Guarantee page for buyers. 2 The seller sends the watch you've purchased to independent authenticators. Sneakers specified as customized will not be authenticated. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. This doesn't give the authenticator much to work with. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. (Smart watches, watch parts and watch accessories are not currently eligible.). If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Why can't I see the buyer's shipping address? The price points are expected to go down to $250 and over eventually. Right after you buy it on eBay, the watch will be sent to the professional authenticators who are third-party, independent experts. What items are eligible for eBay Authenticity Guarantee? Weird scam that could easily be hidden by a smart scammer. Some people would complain if a shoe like this was sent back. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. Are you a buyer looking for more information? eBay may step in without the buyer asking, if the seller didn't respond to the return request. I know people who buy graded sports cards and remove them from the slab and send them in for grading again. Anyone who does just risks getting scammed. 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. eBay recently announced Authenticity Guarantee for trading cards. Authenticity just means the brand name company got a cut of the money. Purchase a card with the blue Authenticity Guarantee badge. Depending on the reason for the return, the seller or the buyer may be responsible for arranging and paying for a suitable return method. Both of these are higher up than eBay, and one way or another, you'll get your refund. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. If the buyer returns your item, the authenticators inspect it before sending it back to you. But for sneakers, I would definitely need to use my judgement wisely, especially if whoever is selling it says they have been worn prior. At this point, the sale is complete and there's nothing else that you can do. You find an item with the Authenticity Guarantee badge and purchase it. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. There will not be an option to appeal these cases, as the appeals have already been denied. 2 business days after receiving the returned item. 1. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. Holy Foul Feet Batman!!! item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. I appreciate the tips though. For full details, read our eBay Money Back Guarantee policy. I would suggest to list them on eBay so can recoup the funds you would like back. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. . Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. If a seller loses a chargeback they may be eligible for payment dispute seller protections. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Why can't I see the buyer's shipping address? Expensive lesson. After a while you can call and get that number raised. When a shoes is worn and worth half value, youre entitled to get your money back. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. Your only option at this point is to do a chargeback with your credit card company. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Did you pay with PayPal? No cost to you eBay covers all costs of the authentication process. If an item is being returned, the seller is responsible for return shipping. Again, I got completely screwed. Buyers can find estimated delivery information in their Purchase history. Buyer had me ship to a bad address and now wants a refund? adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. All sales are final. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. 03-25-2022 Premium Service By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . This program is terrible. I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. Visit our Authenticity Guarantee page for buyers. I got screwed. You find that special item. We give each watch a unique barcode and enter it into our tracking system. Please pay within 24hrs of sale (reach out to me if there are any problems). New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns. It's yours If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Totally sucks. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. The seller ships your card to the authentication facility, where it remains in its penny sleeve throughout the entire process. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. I couldn't, they were not in the pictures at all. I would be up that guys ass getting at LEAST partial refund on that bs. Authenticate it. What items are eligible for eBay Authenticity Guarantee? Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. Greg Bates Feb 8, 2022 eBay has taken a step forward in trying to protect buyers and sellers who are making trading card transactions on its website. I can explain it to you but I cant understand it for you. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision.
Castle Fanfiction Beckett Pregnant, Lee Meriwether Political Views, Ycdsb Permits,
